Customer Feedback

Approximate stock arrival dates:

Start May

  • AdvancedFrame Elite (red & blue).
  • AdvancedFrame Convertible Elite kayak (blue) (1st batch for customers that have pre-ordered).

Mid/Late June

  • AdvancedFrame (red).
  • Island Voyage.
  • Ultralight kayak.
  • AdvancedFrame Expedition Elite (blue).
  • AdvancedFrame Convertible (red).
  • AdvancedFrame Convertible Elite kayak (red) (1st batch for customers that have pre-ordered).
  • AdvancedFrame Convertible Elite kayak (blue) (2nd batch for customers that have pre-ordered).
  • AdvancedFrame Ultralight.

Early July

  • Airvolution 1 & Airvolution 2 (very limited stock).

Late August

  • AdvancedFrame Sport.

How To Secure A Kayak

  1. Email or complete the enquiry form letting Nick at Vortex know the exact kayak model (& colour) you are interested in.
  2. You will receive an email confirming receipt of your email. If you are a Gmail user, my email will be in your SPAM folder!
  3. Keep an eye on the website homepage for any changes/updates to the stock arrival dates. Please don't email for updates. They will be on the website.
  4. Once I have notification that stock arrival is imminent, I'll email you requesting you make a purchase to secure your order. If you want your kayak you will need to be prompt doing this.
  5. Stock availability & shipping dates very fluid at the momment. I will do my best to secure stock for your order - but I can't guarantee any stock or any shipping dates until I have kayaks & accessories here in the UK.
  6. When stock arrives I will have a lot of kayaks to ship out - so please be patient.

Advanced Elements is imported and sold by Nick Pipe at Vortex, an independent retailer. Vortex aims to provide the very best advice & support for what is now Advanced Elements' main UK presence. Some great reviews below, but if I do make a mistake with an order or there is a problem I'll do my best to resolve the problem is the most efficient way!

Customer Feedback

It is great to hear how you are getting on with your kayak, so please email Vortex once you've had a paddle. Thanks to our customers that have permitted their feedback to be published on the website:

Ordered Advanced Frame Expedition midday Wednesday and received 09:30 the next day. This is the best delivery service I have ever received from any company. Selwyn. Coventry.

We identified the kayak that met our needs (two seater Lagoon) on Wednesday evening and placed our order.  Confirmation of order and planned despatch timings received via email later same evening.  Kayak received Friday lunchtime.  Could not have been more pleased with the product or helpful support given. As suggested, we had a dry run setting it up and followed the instructions - successfully inflated kayak with minimum fuss. Can't wait to get out on the water in next few days. M.S, Cardigan.

Brilliant courier! it arrived just after 10.00am. this morning talk about speedy - ordered Monday at 4.00pm - delivered Tuesday at 10.00am. 10 out of 10! D.S. Hampshire.

Thank you for excellent service and quick delivery! A.H, Finland.

Nick certainly knows his products, just purchased on his advice an Advanced Elements Convertible, it is a dream to set up, a dream on the water, stable, sturdy and great fun. The whole experience including email support and phone calls are second to none. Scott, Perth.

Excellent service all round with helpful advice on the product at the time of purchase. It doesn't get better than that. First class! Allan. New Romney, Kent.

Thanks so much Nick and all the very best. I can't believe that I ordered our new kayak after hours Thursday evening and it was here, in a remote part of the North West Scottish Highlands for 1pm Monday. Astonishing! This is the second time we've ordered from you - both times with flawless service. R.W, Gairloch.

Very impressive. Discovered my kayak was defective 15:00hrs on a bank holiday Monday (mice over winter months). Found your website and ordered a little over an hour later. Part dispatched 1st thing following morning and arrived shortly after midday today (Wednesday). All accompanied by clear email confirmations. Excellent service! Thanks. John, Hampshire.